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RefWorks: Starting with RefWorks

Introduction to RefWorks, an online reference manager

Creating a RefWorks account

To be able to use ProQuest RefWorks, you need a RefWorks account. You have to create it yourself.

You have to follow these steps:

  1. Go to
  2. Click the link Create account
  3. Enter your EUR e-mail address (for students, this ends with!) and click Check
  4. Enter a password and mark the I consent box
  5. Click Sign Up
  6. Check the inbox belonging to your EUR e-mail address: you should receive an e-mail from RefWorks with a link to confirm your RefWork account. Click that link.

You can login with your account at

The video RefWorks Basic Functionality (5:12) covers the basic functionality of ProQuest RefWorks. 

To be able to use RefWorks Legacy, you need a RefWork-account. You have to create it yourself.

EUR-students and -employees have to follow these steps:

  1. Go to from a computer on the EUR-campus or via a VPN-connection - RefWorks uses your IP-address to recognize you as an EUR-student or -employee.
  2. Click No if you see a pop-up with the message 'Do you want to view only the webpage content that was delivered securely?'
  3. Click on the link Sign up for a New Account.
  4. Make sure that you see 'Create an account at Erasmus University Rotterdam' under Step 1. This means that RefWorks recognizes you as an EUR employee or EUR student and you don't have to pay for your account.
  5. Enter your ERNA email address (please note: a EUR-student e-mailaddress ends with
  6. Choose your login name and password (don't use & in your login name). RefWorks encourages users to choose their e-mail address as their login name, so RefWorks enters it for you. It's possible to overwrite this.
  7. To be able to get an account you have to consent with the Privacy Policy and the Terms & Conditions of RefWorks.
  8. Click the button Next (the button Create Account doesn't work here). 
  9. Enter your name
  10. Select your subject area and faculty (user type).
  11. Click on the button Create Account.
  12. Your account has been made, you can use RefWorks directly. You will receive a confirmation e-mail from RefWorks.

You can log in with your account at

Do you have problems creating a RefWorks-account? Contact us! When you provide your ERNA-account number we can send you the Group Code of the EUR.

Tools to add references to your text

To create a paper with in-text citations or footnotes while you write, you have to install an extra tool. There are several tools available to do this. Which one you have to use depends on the program you use to write.

Microsoft Word

In Microsoft Word, you can use the add-in Write-N-Cite. On your own computer or laptop, you have to install this part of RefWorks separately. You can download the add-in from your ProQuest RefWorks account under Tools > Tools > Cite in Microsoft Word or from your RefWorks Legacy account under Tools > Write-N-Cite. 

Please note: Write-N-Cite is not compatible with the cloud version of Office 365, Word has to be installed on your computer.

For MAC-users: Write-N-Cite is incompatible with Microsoft Word for Mac 2016. Please check this box for alternatives (for example RefWorks Citation Manager) and for additional information about the installation of Write-N-Cite when you have an older version of Microsoft Word for Mac.

When you use Microsoft Word 2016 you can also use RefWorks Citation Manager (RCM). This is a plugin for Microsoft Word. RCM is available through the Microsoft Store. More information on how to install and use this plugin can be found in the RefWorks user guide from ExLibris.
Please note: when you have bought Office via the EUR or when you use an EUR computer, you will get the message 'Office 365 has been configured to prevent individual acquisition of Office Add-ins', so it's not possible to use RefWorks Citation Manager. 

A third option to add reference in a Word document is Quick Cite. You can find this option under Create Bibliography in your RefWorks account. You will get a dialog box where you can select the reference(s) you want to use, copy the information and paste that in your Word document. At the end you can create a bibliography based on the selected references.

Google Docs

When you use Google Docs to write and you use ProQuest RefWorks, you can use the RefWorks add-on for Google Docs. More information on how to install and use this add-on can be found in the New RefWorks LibGuide from ProQuest.

The video Writing with RefWorks (6:28) gives an overview of the different tools RefWorks offers. 

MAC & Write-N-Cite

Write-N-Cite 4 for Word (Mac) is compatible with Microsoft Word for Mac 2008 and 2011. When you have Microsoft Word for Mac 2016, you can use the RefWorks Citation Manager (RCM) or use the One Line/Cite View option to insert citations in your paper (this video gives an introduction).

When installing Write-N-Cite 4 for Word (Mac) please make sure that:

  • you have the prerequisite software necessary to run it:
    • Check you have updated your computer’s operating system and Microsoft Office itself
    • To download and install .NET 4 please visit this site
  • you verify Java is installed on your computer. Please download Java 6 from Apple’s support site directly by visiting After installing Java, restart your computer.
  • Word is closed during the installation of Write-N-Cite.

You can download Write-N-Cite under Tools in your RefWorks-account.