To be able to use RefWorks, you need a RefWorks account. You have to create it yourself.
You have to follow these steps:
You can log in with your account at https://refworks.proquest.com
If you haven't done so already, also install EduVPN. When using Library-licensed databases off-campus, EduVPN needs to be switched on for a smooth transfer of references to Refworks.
The video RefWorks Basic Functionality (5:13) covers the basic functionality of RefWorks.